Home Bookings I haven't received my guest ticket - what do I do?

I haven't received my guest ticket - what do I do?

Last updated on Sep 19, 2024

Your guest ticket is sent to you via email immediately after confirmation. If you haven't received this, we recommend checking that you have confirmed your ticket.

To do this, please login to your Cinematik account and go to Tickets. If your ticket has been confirmed, it will be listed here. You can also view and download your ticket via this page.

If your ticket has not been confirmed, please follow your guest invite link and ensure that you have completed the confirmation process and reached the order confirmation screen. Alternatively, you can also claim a ticket by creating a new booking.